Privacy Policy

1. Introduction

Legacy Imprint SW (“we”, “us”, “our”) is committed to safeguarding the privacy of individuals who visit our website at www.legacyimprint.co.uk (“the Website”) or engage with our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This policy is issued in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

2. Data Controller

The data controller responsible for your personal data is Legacy Imprint SW, based in Tiverton, Devon, United Kingdom. For all data protection enquiries, please contact us at info@legacyimprint.co.uk.

3. Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: your name and, where provided, company name.
• Contact Data: your email address and telephone number, where provided.
• Transaction Data: details of products or services you have enquired about, including quantities, specifications and any correspondence relating thereto.
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website. This data is collected automatically via Google Analytics where you have consented to analytics cookies.
• Usage Data: information about how you use our Website, including pages visited, time spent on pages, and navigation paths. This data is collected via Google Analytics where consent has been given.

4. How We Collect Your Data

We collect personal data through the following means:

• Quote request forms: when you submit an enquiry or request a quotation via our Website, we collect the information you provide directly.
• Email correspondence: when you contact us directly by email.
• Cookies and analytics technologies: where you have consented to the use of analytics cookies, we collect Technical and Usage Data automatically as you interact with the Website. Please refer to Section 7 (Cookies) of this policy for further information.

5. How We Use Your Data

We will only use your personal data when the law allows us to do so. The purposes for which we process your personal data, and the lawful basis for each, are as follows:

6. Disclosure of Your Data

We do not sell, rent or trade your personal data to third parties for marketing purposes. We may share your data with the following categories of third parties where strictly necessary:

• Service providers: third-party suppliers who assist us in operating our Website and delivering our services (for example, email hosting and web infrastructure providers), subject to appropriate data processing agreements.
• Google LLC: where you have consented to analytics cookies, anonymised usage data is transmitted to Google Analytics, operated by Google LLC. Google may process this data on servers in the United States. For further information, please refer to Google's Privacy Policy.
• Legal and regulatory authorities: where we are required to do so by applicable law, court order or regulatory authority.

7. Cookies

Our Website uses cookies in accordance with the Privacy and Electronic Communications Regulations 2003 (“PECR”) and UK GDPR. Cookies are small text files placed on your device when you visit a website.

We use the following categories of cookies:

• Strictly necessary cookies: these are essential for the Website to function and cannot be disabled. They do not collect any personally identifiable information.
• Analytics cookies (Google Analytics): where you provide your consent, we use Google Analytics to collect anonymised data about how visitors use our Website. This helps us understand traffic patterns and improve our content. These cookies will only be set following your express consent via our cookie banner.

You may withdraw your consent to analytics cookies at any time by clearing your browser storage or cookies. You may also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

8. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected. In respect of enquiry and quote data, we retain personal data for a period of up to 24 months from the date of last contact, after which it is securely deleted. Anonymised analytics data retained by Google Analytics is subject to Google's own retention policies.

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your personal data in certain circumstances.
• Right to restriction: to request that we restrict processing of your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used format.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact us at info@legacyimprint.co.uk. We will respond to all legitimate requests within one calendar month.

10. Right to Lodge a Complaint

If you believe that our processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (“ICO”), the supervisory authority for data protection in the United Kingdom. The ICO may be contacted at www.ico.org.uk or by telephone on 0303 123 1113.

11. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy applies solely to our Website, and we accept no responsibility or liability for the privacy practices of any third-party sites. We encourage you to read the privacy policy of any website you visit.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date. We encourage you to review this policy periodically. Continued use of the Website following the publication of changes constitutes your acknowledgement of the updated policy.

13. Contact Us

If you have any questions, concerns or requests in relation to this Privacy Policy or our data protection practices, please contact us at: